Privacy Policy
Introduction
PingPong ("we," "us," or "our") operates a digital wallet and money transfer platform available through our website and mobile app. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use PingPong services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, email address, phone number, and other contact details.
Account login credentials and identity verification information.
b. Financial Information
Banking details, payment methods, transaction history, and virtual card activity required to provide our services.
c. Usage Data
Information about how you interact with our app and website, including IP address, device type, browser type, and pages visited.
d. Cookies and Tracking Technologies
Data collected through cookies and similar technologies to enhance your user experience. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our app and services.
Process payments, transfers, and virtual card transactions securely.
Personalize your experience on our platform.
Communicate updates, offers, and customer support.
Detect fraud, maintain security, and comply with legal obligations.
3. How We Protect Your Information
We implement industry-standard security measures to protect your data, including:
Encryption to secure sensitive information in transit and at rest.
Regular security audits and system updates.
Restricted access to personal and financial data.
Biometric authentication options where supported by your device.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data in the following scenarios:
With Service Providers: To perform functions such as payment processing, identity verification, fraud prevention, or data analysis.
Legal Requirements: To comply with legal obligations, court orders, or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Your Rights
You have the following rights regarding your data:
Access, update, or delete your personal information.
Opt out of marketing communications.
Restrict processing of your data in certain circumstances.
To exercise your rights, please contact us at support@pingpong.com.
6. Third-Party Links
Our app and website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
PingPong Support
Email: support@pingpong.com